Fay worked as a secondary school teacher and an adult learning trainer from 1995, before starting her PhD in Public Health at the University of Glasgow in 2021. She is exploring the policy roles of women harmed by gambling products. The PhD is funded by The Alliance charity, Scotland.
Her first degree is in English Language, gained in 1987 at Newcastle University. Her PGCE is in Modern Foreign Languages, completed at the University of Northumbria in 1995.
Fay completed a Masters in Careers Education and Coaching at the University of Derby in 2021.
Fay’s research interests include exploring the impact of engaging people with lived experience in policy and research. She was a panel member and co-chair of the UK Gambling Commission Lived Experience Advisory Panel from 2020-2022 and is a woman harmed by gambling products.